Returns + Refunds
We really want you to LOVE Wondery but if theres something not quite right heres what we can do....
We only accept returns if the product is damaged or incorrectly packaged on arrival. A photograph of the damaged item will need to be sent to our customer service at email@example.com within 48hrs of you receiving the product, we will then happily organise a replacement for you.
We do not refund for change of mind, transitioning from store bought make up to all natural can be a little different and sometimes the products may not be as you would be expecting. We offer sample packs for you to try out before you jump on in and join the revolution with the big tins so if you're unsure please choose this option first.
Irritations and Reactions
We are all made unique and have our very own set of circumstances and make up! When we remember that natural foods and herbs are powerful, it makes sense that even the most harmless ingredients may not be a good fit to your uniqueness. There is nothing 'bad' in the products but we do still encourage you to try it out and decide if its a good fit for you. If you have any kind of reaction please stop using right away. The Care Card is enclosed with every order for you follow this advise. No refund is given for reactions or irritations but please contact me immediately so we chat through the process.